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Privacy Policy

Introduction

Heartland Shipping Supplies Inc. (“Heartland,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.heartlandshippingsupplies.com (the “Website”) and create an account to place orders.

By using our Website, you agree to the terms outlined in this Privacy Policy.

 

Information We Collect

When you create an account or submit an order request, we may collect:

  • Company name
  • Contact name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Order details and purchase history
  • Account login credentials (username and password)

Important:

We do not collect or process credit card information through this Website. Payments are not made online and are finalized directly with our customer service team.

Automatically Collected Information

When you visit our Website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on the Website
  • Referring website addresses

This information helps us improve our Website and marketing efforts.

Use of Google Advertising & Analytics

We use Google Ads and related services to promote our business. These services may use cookies and similar technologies to:

  • Display relevant advertisements
  • Measure advertising performance
  • Understand user interactions with our Website

Google may collect data in accordance with its own privacy policies. You can learn more about how Google uses data here:

https://policies.google.com/technologies/partner-sites

You may opt out of personalized advertising by visiting:

https://adssettings.google.com

How We Use Your Information

We use the information we collect to:

  • Create and manage customer accounts
  • Process and fulfill order requests
  • Contact you to finalize orders and payment arrangements
  • Provide customer service
  • Improve our Website and services
  • Conduct marketing and advertising campaigns
  • Comply with legal obligations

How We Share Information

We do not sell or rent your personal information.

We may share information:

  • With service providers who assist in operating our Website or marketing (e.g., Google Ads)
  • When required by law or to protect our legal rights
  • In connection with a business transaction (e.g., merger, sale, or acquisition)

Data Security

We implement reasonable administrative and technical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain account and order information for as long as necessary to:

  • Maintain your account
  • Fulfill business and legal obligations
  • Resolve disputes
  • Enforce agreements

You may request account deletion at any time by contacting us.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing the personal information we hold about you
  • Requesting corrections
  • Requesting deletion of your data
  • Withdrawing consent where applicable

To exercise these rights, please contact us using the information below.

Cookies

Our Website uses cookies to:

  • Improve user experience
  • Enable account login functionality
  • Support Google advertising services

You can modify your browser settings to decline cookies; however, this may affect Website functionality.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our Website is intended for business use and is not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact:

Heartland Shipping Supplies Inc.

6690 Innovator Drive, Mississauga, Ontario, L5T 2J3

Phone: 905-564-9777

Email: order@heartlandshippingsupplies.com

Website: www.heartlandshippingsupplies.com